Select one of the following device tools from the command drop down list.
Ping
The Ping tool can help to verify if a certain online device is reachable from one of the WAN connections, through the VPN connection or from the LAN.
Select the Ping command
Select the desired connection.
Type in the destination IP address
Select the packet size and number of ping times
Click Start
The results will be shown in the log.
Traceroute
Traceroute is a network tool used to show the route taken by packets across an IP network.
The Traceroute tool will show you each hop sequentially, and total hops required.
Seeing the traceroute information can help you determine why your connections to a given server might be poor and can help you identify problems. It also shows you how systems are connected to each other, letting you see how your ISP connects to the Internet as well as how the target system is connected.
Remote Assistance
Remote Assistance is a tool used to allow Peplink support staff to connect remotely to your router to diagnose reported problems.
This option should only be enabled when asked by a member of the Peplink support team.
If you have a firewall in front of the device, you will need to make sure that it allows access to ra.peplink.com through TCP port 443
Reboot
This option allows you to reboot your remote Peplink device using InControl.
Reset to Factory details
When applied this option will reset the device to factory defaults.