InControl can be accessed from any recent web browser.
Peplink routers, access points and switches that to be managed from InControl need to be within warranty or covered by an InControl Subscription.
The device’s warranty status and InControl subscription status will still be shown, even if the device’s warranty and/or subscription has expired.
When expired, InControl subscriptions and extended warranty can be purchased from a Peplink Certified Partner.
To allow InControl to communicate with your Peplink devices the application uses the following ports:
Port number | Used for | Service |
UDP 5246 | Data flow | InControl |
TCP 443 | HTTPS service | InControl |
TCP 5246 | Optional, used when TCP 443 is not responding | InControl |
If you have an InControl subscription, but the device is showing offline, try performing a ping test from your device to ac1.peplink.com.
If you succeed, and the device does not appear online on InControl, you can reach out to your Peplink Certified partner, the Peplink forum, or Peplink support